Terms of service

Last updated: 10 November 2026

These terms are an agreement between you (the salon owner or business using Smart Salon) and Southsmart Technologies Pvt. Ltd. ("we", "us"). By registering or using the app, you accept these terms.

1. The service

Smart Salon is software for salon billing, appointments, customers, staff and expenses. It runs on your own devices. Our online services provide licence activation, subscription payments, Google Drive sign-in and an optional online booking page.

2. Account

• You must give correct details when you register and keep your email and mobile number up to date.
• One subscription covers one salon on up to the number of devices shown in your plan.
• You are responsible for everything done with your owner and staff PINs.

3. Free trial and subscription

• New salons get a 7-day free trial with all features.
• After the trial or when a paid period ends, the app becomes read-only: you can still view and back up your data but cannot add new bills or appointments until you pay.
• Subscriptions are prepaid for the period you choose (monthly or yearly) and do not renew automatically. Prices are shown in the app and on our website, plus GST where applicable, and may change for future periods with notice.
• Payments are non-refundable except for payment errors, as set out in our refund policy.
• Cancellations and refunds are covered by our cancellation and refund policy.

4. Your data and backups

Your business data is stored on your device and belongs to you. Because we do not hold a copy, you are responsible for taking backups (Google Drive or file backup in Settings). We are not liable for data lost through device loss, damage, uninstalling the app, or not keeping backups.

5. Acceptable use

You must not misuse the service, including: reverse engineering or bypassing the licence, sharing one licence across several salons, sending spam through the booking page, or using the app for anything unlawful. We may suspend accounts that break these terms.

6. Tax and legal compliance

The app helps you prepare bills, including GST details you enter. You remain responsible for the correctness of your bills and for meeting your own tax and legal obligations.

7. Availability

The app works offline. Online features (registration, payments, Drive sign-in, booking page) depend on the internet and third-party providers and may sometimes be unavailable. We do not guarantee uninterrupted availability.

8. Limitation of liability

The service is provided "as is". To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect losses such as lost profit or lost data.

9. Ending the service

You can stop using Smart Salon at any time. We may end or suspend the service with notice, or immediately for serious breach of these terms. Your data on your device remains yours either way.

10. Governing law

These terms are governed by the laws of India. Courts at Kanchipuram, Tamil Nadu, have exclusive jurisdiction.

11. Contact

Southsmart Technologies Pvt. Ltd., DP-42, Industrial Estate, Orikkai, Kanchipuram, Tamil Nadu 631502. Email: info@southsmart.in.